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Shipping Policy

Shipping Policy

Effective Date: [25th April, 2025]

Website: www.mmde.odoo.com

Operated by: M.M. Dhariya Enterprises

At M.M. Dhariya Enterprises, we strive to deliver your orders in a timely and efficient manner. This Shipping Policy outlines our delivery timelines, charges, and related terms for purchases made through www.mmde.odoo.com

1. Shipping Coverage

We currently ship to most locations across India. If your location is not serviceable, we will contact you after the order is placed and arrange a refund or alternate delivery solution.

2. Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before payment.

3. Delivery Timeline

  • Order Processing Time: 1–2 business days
  • Estimated Delivery Time:
    • Metro Cities: 2–5 business days
    • Other Locations: 4–8 business days

Please note that these are estimated delivery times and may vary due to factors beyond our control (e.g., public holidays, courier delays, etc.).

4. Order Tracking

Once your order is dispatched, you will receive a tracking ID and link via email/SMS. You can track your shipment on the courier partner's website.

5. Delays & Issues

In case of any delays or issues with delivery, feel free to reach out to us at [Insert Customer Support Email or Phone]. We’ll do our best to assist you promptly.

6. Undeliverable Packages

If a package is returned to us due to an incorrect address or failed delivery attempts, we will contact you for reshipment. Additional shipping charges may apply.

7. Damaged or Lost Packages

If you receive a damaged package or your order is lost in transit:

  • Report it to us within 48 hours of delivery or the expected delivery date
  • Email us at [Insert Email] with your order ID and photographs (in case of damage)
  • We will initiate an investigation and process a replacement or refund as applicable

8. International Shipping

Currently, we do not offer international shipping. We are working on expanding our logistics network and may offer international delivery in the future.

9. Contact Us

If you have any questions regarding shipping, feel free to contact us:

M.M. Dhariya Enterprises

Email: mail@dharia.in

Phone: 9015260835